If you do not see the information you are looking for here, call us at 1-800-727-3036. Thank you.


Most items will arrive within 2-5 business days. Due to the fact that there may be times when shoes take a bit longer, we ask that you please allow 7-10 business days for your package to arrive.

Shipping Cost:

$6.50 for the first item, then $2.00 for each additional item in the order.

Sales Tax:

The sales tax for a purchase is based upon the postal code where the merchandise is shipped.

Contact Us:

If you have experienced any problems with your order, help is always right at your fingertips. You may contact us by email or phone. To send an email click here, or call 1-800-727-3036 Monday through Friday from 8am to 5pm EST. Our friendly service specialists will be glad to answer any questions you might have about our merchandise or your order.

Secure Ordering:

Yes, it is secure. Protecting your order information is a priority. Naturalizer makes every effort to protect your online order information by using Secure Sockets Layer (SSL) technology. Your browser and Naturalizer’s secure server encrypt your confidential information during transmission, ensuring that your purchase stays private and protected.

Returns & Exchanges:

Please see our Return/Exchange Policy Procedures