SHIPPING

 "Due to weather conditions, some delivery delays from our shipping carriers are expected for customers in parts of Canada. We apologize for any inconvenience and appreciate your patience."

Holiday Shopping. You’ve got this!

 

We want your holidays to be filled with comfort and joy. Carrier delays and inventory shortages have made shopping a challenge in 2021, and we expect the same this holiday season. We’re here to help you navigate your holiday shopping.

 

 

Shop Early. Because of widespread inventory and labor shortages, our items won’t stay in your cart – or on our site – for long. If you see something you like in the size you need, grab it now!

  

 

Ship Smart. Here are our best projections to arrive by Friday, December 24:

 

  • - Order by midnight on Monday, December 12, 2021

 

 

Due to factors out of our control, we can’t guarantee that your order will arrive on time. So if you want your items wrapped and ready to go, we suggest you place your order now. Our teams are working tirelessly to get our shoes with The Beautiful Fit back in stock and at your door ASAP.

 

 

Thanks for sticking with us!

 

 

The Naturalizer Team

 

 

Purolator:

Standard ground shipping:

 

$8.00

 

Free Shipping on all orders of $150 or more before taxes.

Delivers in 5-7 business days

 

Express shipping:

 

Estimated arrival: Next business day (pm)

 

$25.95

 

Estimated arrival 1-2 business day (pm)

Each additional pair: $3.00

 

Your order must be placed by 11:00 am CT, Monday through Friday, to receive your shipment by second business day or next business day. We do not deliver for Naturalizer.ca on Saturdays, Sundays or national and federal holidays.

 

Contact Us:

If you have experienced any problems with your order, help is always right at your fingertips. You may contact us by email or phone. To send an email click here, or call 1-800-727-3036 Monday through Friday from 9am to 6pm CT. Our friendly service specialists will be glad to answer any questions you might have about our merchandise or your order.

 

Secure Ordering:

Yes, it is secure. Protecting your order information is a priority. Naturalizer makes every effort to protect your online order information by using Secure Sockets Layer (SSL) technology. Your browser and Naturalizer’s secure server encrypt your confidential information during transmission, ensuring that your purchase stays private and protected.

 

Returns & Exchanges:

Please see our Return/Exchange Policy