SHIPPING

PUROLATOR

Standard Ground Shipping

$9.00
FREE SHIPPING on all orders of $129 or more before taxes.
Delivers in 5-7 business days

Rush Shipping

$25.95
Estimated arrival 1-2 business day (pm)
Each additional pair: $3.00

Your order must be placed by 11:00 am CT, Monday through Friday, to receive your shipment by second business day or next business day. We do not deliver for Naturalizer.ca on Saturdays, Sundays or national and federal holidays.

Contact Us

If you have experienced any problems with your order, help is always right at your fingertips. You may contact us by email or phone. To send an email click here, or call 1-800-727-3036 Monday through Friday from 9am to 6pm CT. Our friendly service specialists will be glad to answer any questions you might have about our merchandise or your order.

Secure Ordering

Yes, it is secure. Protecting your order information is a priority. Naturalizer makes every effort to protect your online order information by using Secure Sockets Layer (SSL) technology. Your browser and Naturalizer’s secure server encrypt your confidential information during transmission, ensuring that your purchase stays private and protected.

Shipping Issues

We’ve partnered with Extend to offer Shipping Protection – coverage for lost, stolen, or damaged packages. If something goes wrong during shipping, Extend makes it easy to file a claim and get a resolution.

If you purchased Extend Shipping Protection and need to file a claim, you can do so here. If you didn’t purchase Shipping Protection, you can still report a shipping issue and we'll do our best to help. Report an issue here. For full Extend coverage details, click here.

Returns & Exchanges

Please see our Return/Exchange Policy